Centralise all customer and lead information.
CRM Subscriptions
Simple CRM Pricing That Grows With Your Business
Choose a CRM subscription that fits your business requirements. Get the tools to manage leads, organise sales, automate communication and improve team productivity.
Whether you're a growing business or an established sales organisation, 118 CRM gives you a centralised platform to manage customer relationships.
Choose your plan
Choose the Right CRM Plan for Your Business
Subscription prices and plan limits are loaded from your live product catalog.
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Subscription OptionsFlexible Subscription Options for
Flexible Subscription Options for
Your Business
Offer subscription durations that allow customers to select what works for their business.
MONTHLY
Monthly Plan
Flexible subscription billing.
Pay month-to-month depending on your plan
YEARLY
Annual Plan
Convenient yearly subscription.
Annual billing may provide additional savings
Compare Features
Compare CRM Plans and Find Your Fit
FEATURES
Starter
Growth
Business
Lead Management
All plans
Contact Management
All plans
Sales Pipeline
Basic
Advanced
Advanced
Basic / Advanced / Advanced
Tasks & Follow-ups
All plans
Team Management
Basic
Advanced
Basic / ✓ / Advanced
Reports & Analytics
Basic
Advanced
Advanced
Basic / Advanced / Advanced
WhatsApp Integration
—
Growth+
WhatsApp Automation
—
Growth+
Marketing Integrations
—
Growth+
Workflow Automation
Basic
Advanced
Advanced
Basic / Advanced / Advanced
AI Capabilities
—
Configurable
Configurable
— / Configurable / Configurable
Custom Integrations
—
—
Custom
Business
Onboarding Support
Standard
Standard
Dedicated
Standard / Standard / Dedicated
Why Subscribe to 118 CRM?
More Than a CRM Subscription. A Smarter
Way to Manage Sales.
Reduce repetitive administrative work.
Improve follow-up consistency.
Manage your sales pipeline with visibility.
Connect your marketing lead sources.
Improve team accountability.
Automate customer communications.
Access business insights through reports.
FAQ
FAQ
Yes. Your subscription options and upgrade possibilities can be discussed with our sales team.
Yes. WhatsApp Business integration and messaging capabilities are available, subject to configuration and applicable WhatsApp requirements.
Yes. The CRM includes integrations for Google Ads Lead Forms and Meta Lead Ads.
Yes. The proposed Starter package is structured for small teams, with Growth and Business options for more advanced requirements.
Contact our team to discuss your business requirements, integrations and implementation options.
Yes.AI capabilities can be offered according to the final package configuration and implemented functionality.
Let's Find Your Perfect Plan
Ready to Take Control of Your Sales Process?
Tell us about your business, team size and CRM requirements. Our team will help you choose the right subscription.
Need a customised solution? Speak with our sales team