Everything You Need to Manage Your Coworking Space
From space management and bookings to memberships, CRM, billing, community and analytics, 118 PMS brings your coworking operation together in one powerful platform.
Space & Bookings
Manage every part of your coworking space, from workspaces and resources to bookings, availability and booking rules.
Space Management
Manage Every Workspace and Resource From One Place
- Workspace setup
- Desk management
- Private office management
- Meeting room management
- Shared workspace management
- Resource management
- Space availability
- Occupancy tracking
- Resource allocation
- Workspace status
- Location management
Desk & Room Bookings
Manage bookings across desks, rooms and other shared resources.
- Hot desk bookings
- Dedicated desk bookings
- Flexi desk bookings
- Meeting room bookings
- Conference room bookings
- Workspace bookings
- Booking calendar
- Booking history
- Booking management
- Booking cancellations
Real-Time Availability
Give your team and members clear visibility into your workspace.
- Live availability
- Occupancy status
- Resource status
- Booking status
- Upcoming reservations
Smart Booking Rules
Configure booking policies according to your workspace requirements.
- Booking duration
- Advance booking windows
- Reservation limits
- Access levels
- Time restrictions
- Resource-specific rules
- Cancellation policies
- Pricing rules
Recurring Bookings
Simplify regular workspace reservations for members and teams.
- Weekly bookings
- Recurring desk bookings
- Recurring room bookings
- Team reservations
- Booking schedules
- Recurring booking management
Team Bookings
Help companies and teams coordinate their workspace requirements.
- Multi-user bookings
- Shared resources
- Team schedules
- Booking permissions
- Team booking history
See Your Space Before You Book It
Make it easier for members to understand where resources are located before making a reservation.
Turn Every Member Into Part of Your Community
From the first membership to everyday bookings, access, events and support — create one connected member experience across your coworking space.
Membership Management
Create Flexible Memberships for Different Workstyles
Build membership plans around how your customers use your workspace.
- Membership plans
- Hot desk memberships
- Dedicated desk memberships
- Private office memberships
- Flexible memberships
- Day passes
- Meeting room credits
- Membership start/end dates
- Membership renewals
- Membership history
- Usage limits
Member Management
One Complete Profile for Every Member
Keep member information, memberships, bookings, documents and payments connected.
Access & Check-In
Make Workspace Access Simple
Keep track of members and visitors using your workspace.
Visitor Management
Manage Guests and Visitors Professionally
Create a more organized experience for everyone entering your workspace.
Community & Engagement
Build a Connected Coworking Community
Keep members engaged with community updates, announcements, notifications, management chat, support requests and community activities.
Event Management
Create Experiences That Bring Members Together
Turn your coworking space into a community hub with workshops, networking events, community events, member events, event registration, RSVPs and attendance.
Join
Memberships, plans, passes and agreements.
Access
Check-in, permissions and booking-based access.
Engage
Community, events, communication and support.
Stay Connected
Bookings, payments, documents and notifications.
Give Members a Digital Experience Wherever They Are
Provide members with convenient access to the services they use every day.
One Command Center for Your Coworking Revenue
Capture enquiries, convert memberships, sell additional services and keep every billing and payment stream connected.
Turn Enquiries Into Members
Manage your sales journey from the first enquiry to an active membership.
Sell More Than Workspace
Create additional revenue opportunities beyond memberships.
Give Members a Simple Way to Purchase
Bring your coworking products and services together in one digital storefront.
Connect Your Coworking Revenue Streams
Manage memberships, bookings, products and services through one billing system.
Manage Payments From One Place
Keep your payment operations organized and visible.
Online payments
- Recurring payments
- Membership payments
Booking payments
- Payment tracking
- Payment history
Payment reminders
- Outstanding payments
- Receipts
Sales insights
- Conversion tracking
- Sales activities
Proposal management
- Follow-ups
- Opportunity management
Operations
Reduce manual administration, resolve member requests faster, track assets and manage your coworking workforce across locations.
Automation
Let Your Coworking Software Handle the Repetitive Work
Reduce manual administration with automated workflows.
- Booking reminders
- Payment reminders
- Membership renewal reminders
- Invoice automation
- Lead follow-ups
- Document expiry reminders
- Member notifications
- Customer communication
Support Management
Resolve Member Requests Faster
Keep member requests organized from submission to resolution.
- Support tickets
- Request tracking
- Complaint management
- Team assignment
- Resolution tracking
- Support history
Asset Management
Track the Assets That Keep Your Workspace Running
Manage the equipment and assets used throughout your coworking operation.
- Asset records
- Asset allocation
- Asset locations
- Asset values
- Depreciation
- Asset history
Team Management
Manage Your Coworking Team
Keep your employee and workforce operations organized.
- Employee records
- Attendance
- Leave
- Payroll
- Payslips
- Employee documents
- Timesheets
Multi-Location Management
Manage Multiple Coworking Locations From One Platform
Bring growing workspace operations together.
- Location management
- Location resources
- Location bookings
- Member management
- Revenue tracking
- Occupancy tracking
- Location reporting
- Centralized administration
Insights & Technology
Understand workspace utilization, turn business data into better decisions and connect 118 PMS with your technology ecosystem.
Understand How Your Workspace Is Being Used
Make better decisions about your available space.
Reporting & Analytics
Turn Workspace Data Into Better Decisions
Understand the performance of your coworking business.
- Occupancy reports
- Booking reports
- Membership reports
- Revenue reports
- Payment reports
- Member reports
- Resource performance
- Location performance
- Growth reports
Mobile Apps
118 PMS Mobile
Manage your coworking operation while you're on the move.
CRM · Billing · Accounting · HR · Support · Operations
118 Community App
Give members a connected digital experience.
Bookings · Payments · Documents · Support · Notifications · Community · Chat
Integrations
Connect Your Coworking Technology Ecosystem
Connect your workspace operations with the tools you already use.
Payments · Calendars · Accounting · Communication · Marketing · Automation · Access Control
API & Open Architecture
Connect 118 PMS With Your Technology Stack
Create a connected technology ecosystem by integrating 118 PMS with your website, applications and business systems.
One Platform. Every Space. Every Member. Every Booking.
Start managing your coworking business smarter with 118 PMS.