From property inventory and broker networks to lead generation, deal management and commission tracking, 118 Broker CRM provides all the essential tools to manage and grow your real estate business. Organise your operations, connect your teams and manage your entire sales journey from one platform.
Explore a complete set of tools designed to simplify real estate brokerage operations, improve sales coordination and give your management team better business visibility.
Manage your real estate inventory with organised property records and centralised information.
Build and manage your real estate business network from one platform.
Capture, organise and convert enquiries into business opportunities.
Get complete visibility into your sales process and track every opportunity.
Coordinate property visits and maintain visibility into viewing activities.
Manage your brokerage workforce and maintain visibility into team activities.
Manage agent earnings and commission records associated with real estate transactions.
Keep every sales activity organised and ensure important follow-ups are not missed.
Make customer communication more organised and reduce repetitive manual work.
Connect brokerage transactions with financial records and manage essential financial activities.
Make informed decisions with better visibility into your brokerage performance.
Give your agents and managers intelligent assistance throughout the sales journey. AI-powered tools can help reduce repetitive work, understand customer requirements and make better use of your CRM data.
Understand customer enquiries and identify important lead information.
Identify leads that may need attention based on available CRM information.
Match buyer requirements with relevant property information.
Prepare professional WhatsApp messages, emails and follow-ups.
Summarise customer conversations and sales activities.
Suggest relevant next steps based on customer interactions.
Understand pipeline activity and identify patterns in sales data.
Help interpret CRM reports and business information.
Bring your existing business platforms together and reduce manual data entry with supported integrations.
Connect supported tools for property enquiries, marketing campaigns, customer communication and payments from a more connected workspace.
118 Broker CRM helps your team maintain visibility throughout the complete real estate sales process.
Receive and organise leads from supported property portals, marketing campaigns and direct enquiries.
Distribute enquiries among your sales team and establish ownership.
Record buyer and seller requirements and identify relevant properties.
Coordinate property visits and track customer feedback.
Track deal progress, opportunity values and sales stages.
Update deal status and maintain transaction records.
Maintain agent commission records and monitor payment status.
Stop managing properties, leads, agents and commissions across disconnected tools. Bring your complete brokerage workflow into 118 Broker CRM. Explore the features, experience the platform and discover how it can support your agency's growth.